Privacy Policy

Effective Date: 1st December, 2024

1. Introduction

At Twice Class Tracking Venture ("we", "our", or "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use any of our services, including through Twice Class Tracker, our GPS and vehicle tracking platform.

2. Information We Collect

We may collect the following types of personal and vehicle-related information:

• Full name
• Phone number
• Email address
• Location information (real-time GPS data for tracking)
• Vehicle details (make, model, registration, tracker ID)
• Payment and billing information (where applicable)
• Messages or inquiries submitted via forms, WhatsApp, or customer service

3. How We Use Your Information

We use the data we collect to:

• Provide tracking and security services
• Respond to support requests and inquiries
• Process quotes, orders, and payments
• Improve our products and services
• Send service-related notifications (e.g., low battery, ignition alerts)
• Promote new features, updates, or offers with your consent

4. Sharing of Information

We do not sell your personal information. We only share it:

• With trusted service providers or technicians for installation and support
• When required by law or legal process
• To protect your safety, rights, or property

5. Security

We implement industry-standard measures (e.g., encryption, secure servers) to protect your data. However, no online platform is 100% secure, and we cannot guarantee absolute protection.

6. Cookies and Tracking Technologies

Our website may use cookies or other analytics tools (like Google Analytics) to understand user behavior and improve user experience.

7. Your Rights

You may request to:

• View the personal data we hold about you
• Update or correct your information
• Request deletion of your data (subject to legal or operational limits)

To make such requests, please contact:
📧 Email: info@twiceclasstracker.com.ng
📞 Phone: +2347088385334

8. Third-Party Links

Our website may link to third-party platforms (e.g., social media, payment gateways). We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with a new effective date.